Some Core users are unable to log in via 2FA using email; please contact Support for a manual reset to use the Authenticator app instead.
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We are currently investigating an issue preventing some users from generating Canada Post by ShipStation labels. Our team is working to resolve this as quickly as possible.
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The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
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A subset of users are receiving the error "Failed to connect to the server because of an SSL error" when attempting to login to database view. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
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Active Issue Alert – Blackbaud Raiser's Edge, Blackbaud Financial Edge - #000668747
Blackbaud
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