Investigating - Cybersource has identified an issue affecting the performance of the Payworks Gateway Manager, within Business Center and we appreciate your patience as we work urgently to implement a mitigation.Impact: Clients may experience issues whilst trying to use Payworks Gateway Manager, within Business Center. Affected users may see “Export failed. Please retry.”Reported Start Time: 19 November 2025Next Update: As current status changesWe regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated.Please do not hesitate to contact the Cybersource support team if you have any questions or concerns.Cybersource Support CenterIncident #: TBD Dec 09, 2025 - 13:28 UTC
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Monitoring - The Gateway platform has stabilized.If no issues are observed till 10am, this problem will be marked as resolved. Dec 11, 2025 - 09:47 SAST
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