
Monitoring - A fix has been implemented and we are monitoring the results. Apr 23, 2025 - 17:58 CDT
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Investigating - Cybersource is aware of an issue that is currently affecting Settlement data from EBC in our Sandbox/Testing Environment. We are investigating the cause and working urgently to resolve the issue. Impact: Some settlement data might be temporarily missing from EBC CAS leading to failures to perform subsequent transactions such as Void or Credits. Reported Start Time: 25 April 2025 Next Update: As current status changes. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Apr 25, 2025 - 09:39 UTC
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