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warn icon 6 ongoing outages
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Cin7 icon
Cin7

We have implemented a fix and are currently monitoring the result.

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Cybersource icon
Cybersource

Cybersource continues to investigate the issue that is affecting the Business Center We appreciate your patience as we work urgently to implement a mitigation. <b>Impact:</b> Clients may be experiencing issues with the "Visualize" function while accessing the Case Management service. <b>Reported Start Time:</b> 2 February 2026 <b>Next Update:</b> As Current Status Changes We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is mitigated. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. <a href="https://support.visaacceptance.com" target="_blank">Cybersource Support Center</a> <b>Incident #:</b> EPS-36211

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ShipStation icon
ShipStation

Dimensional weight – effective 11 January 2026: Package dimensions will be rounded up to the nearest whole centimeter or inch.

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PayFast icon
PayFast

Standard Bank EFT payments on both systems are available though degraded.

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Blackbaud icon
Blackbaud

We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates.

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NetSuite icon
NetSuite

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Monitors

Cin7

Walmart: Reauthentication failing "Error getting Walmart access token"

Cybersource

Business Center Service Disruption - Case Management Service

ShipStation

UPS Updates for US & CA Shipments

PayFast

Standard Bank EFT payments

Blackbaud

Active Issue Alert – Blackbaud ID – Multiple Products - 000659067

NetSuite

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