Although we are still working with Microsoft Azure to identify the root cause, we have implemented a fix on impacted accounts and are currently monitoring the result. Please submit a ticket via the Cin7 Core Help Center if you experience slowness, timeouts or server busy errors.
Last update on
We have received confirmation from our ecosystem partner that they have mitigated this issue. No further impact has been observed. We are actively preparing to proceed with downstream settlement processing. We regret any inconvenience this may cause for our customers. We will provide regular updates until the issue is resolved. Impact: Customers may experience funding settlement issues. Reported Start Time: 03 March 2026, 21:30 GMT Next Update: As current status changes. Please do not hesitate to contact the Cybersource support team if you have any questions or concerns. Cybersource Support Center Incident #: INC24450589
Last update on
Due to the situation in the Middle East, several carriers are either closely monitoring or adjusting their availability. UPS is closely monitoring the situation and using established contingency plans to manage its operations safely and efficiently. FedEx has resumed pickup and delivery services across the Middle East, where it is safe to do so. Customers shipping to or from the region will experience extended transit times. USPS: Specific military ZIP Codes across Europe and the Middle East are suspended temporarily for all mailing services until further notice. USPS: Export traffic to the destinations listed below is likely to be affected. Some shipments also transit through impacted areas and, as a result, are also likely to experience severe delays: Iran / Israel / Iraq / Qatar / UAE / Kuwait / Bahrain / Jordan / Saudi Arabia / Oman GlobalPost: Several Middle Eastern countries are temporarily suspended for all mailing services until further notice. For the most up-to-date information, please visit each carrier’s service alert pages linked above
Last update on
The charity donation page has been disabled. Donations to NPO's are still available via the relevant merchant integrations.
Last update on
We are currently experiencing an issue affecting a subset of Blackbaud CRM customers. Users may encounter 401 errors when attempting to make SOAP API calls to BBCRM. Our engineers are diagnosing the event and working to resolve it. Please continue to reference this page for updates.
Last update on
Errors subsided at 15:22 UTC. We are continuing to monitor the situation to ensure they do not reoccur.
Last update on
Monitors
Blackbaud
Some merchants may encounter error messages with one or more of the following: admins, checkouts, and storefronts
Shopify